Terms of Service

1. Agreement and eligibility

You must be at least 13 years old (or the higher minimum age of digital consent in your jurisdiction) to use FrenXa. If you use FrenXa on behalf of an organisation, you represent that you have authority to bind that organisation.

2. The service

FrenXa provides social features that may include account profiles, nearby map discovery, messaging, voice and video calling, posts, reels, stories/status, business profiles, notifications, and optional premium or coin-based features. Features may vary by platform, region and account state, and may change as we improve the product.

3. Accounts and security

• You are responsible for activity under your account
• Provide accurate registration information and keep it updated
• Protect access to your device and the phone number used for OTP sign-in
• Do not share credentials, sell accounts, or impersonate others
• Notify us promptly if you believe your account was compromised

4. Acceptable use

You agree to follow the Community Guidelines and not to misuse FrenXa. Prohibited conduct includes, without limitation:

• Illegal activity, exploitation, or content that violates applicable law
• Harassment, hate, threats, stalking, or unwanted contact
• Spam, scams, phishing, or deceptive practices
• Posting others’ private information without permission
• Uploading malware or attempting to disrupt, scrape or reverse engineer the service beyond what local law allows
• Circumventing safety, rate limits, App Check or access controls
• Using bots or automation in ways that harm the service or other users

5. Your content and license

You retain ownership of content you create and share on FrenXa. You grant FrenXa a worldwide, non-exclusive, royalty-free license to host, store, reproduce, adapt (for technical delivery) and display that content as needed to operate and improve the service and to make it available to other users according to your settings. You represent that you have the rights needed to share the content you upload.

6. Intellectual property

FrenXa branding, product design, software and documentation are owned by FrenXa or its licensors. Except for the limited rights needed to use the service, no intellectual property rights are transferred to you. Do not copy, modify or redistribute our software or trademarks without permission.

7. Premium features, coins and purchases

Some features may require in-app purchases or subscriptions billed by Apple or Google under their store terms. Virtual coins or similar balances have no cash value outside FrenXa, are non-transferable, and are generally non-refundable except where required by law or store policy. We may change pricing or availability of optional features.

8. Third-party services

FrenXa relies on third-party platforms such as Firebase and Google Cloud, Agora (calls), Google Maps, and store billing. Their terms and privacy practices may also apply to portions of the experience.

9. Service availability

We aim for reliable uptime but do not guarantee uninterrupted or error-free service. Features may be delayed, limited or unavailable due to maintenance, outages, network conditions or platform changes.

10. Suspension and termination

You may stop using FrenXa and request account deletion at any time. We may suspend or terminate access if you violate these Terms, pose risk to users or the platform, or if we discontinue the service. Sections that by nature should survive (including intellectual property, disclaimers and liability limits) continue after termination.

11. Disclaimers

To the fullest extent permitted by law, FrenXa is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not control user-generated content and do not warrant that the service will meet all of your expectations.

12. Limitation of liability

To the fullest extent permitted by law, FrenXa and its operators will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill, arising from your use of the service. Where liability cannot be excluded, it is limited to the greater of (a) the amounts you paid to FrenXa for the service in the 12 months before the claim or (b) USD $50, except where prohibited by law.

13. Indemnity

You agree to defend and indemnify FrenXa against claims arising from your content, your misuse of the service, or your violation of these Terms or applicable law, to the extent permitted in your jurisdiction.

14. Changes to the Terms

We may update these Terms from time to time. The “Last updated” date will change when we do. Continued use after changes become effective constitutes acceptance of the revised Terms, except where local law requires a different process.

15. Governing law

These Terms are governed by the laws applicable in the jurisdiction where FrenXa operates its primary business registration, without regard to conflict-of-law principles, except where mandatory consumer protections in your country require otherwise. If a court finds a provision unenforceable, the remaining provisions remain in effect.

16. Contact

Questions about these Terms: support@frenxa.com.