Talk to the FrenXa team
Pick the topic that matches your question and email us directly, or use the form below to draft a message. All support is handled by email.
Email us directly
These links open your email app with the subject already filled in, which helps us route your message faster.
Product & technical help
Sign-in trouble, bugs, crashes, or anything not working as expected.
support@frenxa.comSafety & abuse reports
Harassment, impersonation, scams, or content that breaks our guidelines.
support@frenxa.comPrivacy & data requests
Access, correction, or deletion of your personal information.
privacy@frenxa.comAccount deletion
Ask us to delete your account if you cannot use the in-app flow.
privacy@frenxa.comBusiness & partnerships
Business profile help, bulk onboarding, or partnership ideas.
support@frenxa.comDraft a message
Submitting this form opens your email app with the details filled in. Nothing is stored on this website.
If the button does not open your email app, email support@frenxa.com directly.
What to include
- Your FrenXa username
- The device, OS or browser you use
- What you expected and what happened instead
- For billing: the store and approximate purchase date
Never send passwords, one-time codes or full payment card numbers — to us or to anyone claiming to be us.
In immediate danger? Contact local emergency services first. FrenXa support cannot provide emergency response.